Precious scents’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 24 hours   

Shipping rates and delivery estimates

Free all over UAE.

Precious scent is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Please note that for all international orders you may be subject to import duties and taxes, which are levied by the recipient country´s government once the product reaches your country. For all international orders, all additional charges for customs clearance, import/customs duties and taxes are payable by you (the customer/recipient). Such charges are not included in the delivery fee or purchase price of our products. We have no control over those charges and cannot determine what they may be. We are not authorised by international governments to charge import duties on their behalf. Customs duties are not always applied. Each country has its own rules for determining whether customs duties will apply. Some countries only charge customs duties if the parcel has a value over a certain amount. Based on your country´s customs rules, it is possible that your parcel will fall below that threshold level.

Customs policies vary widely between countries. You should contact your local customs office for further information. When ordering from us you are also considered the importer of the ordered product and you must comply with all laws and regulations of the country in which you are receiving the goods.

We will not be responsible for the payment of any customs duties under any circumstances. We are not able to offer a refund for returned goods which are returned because the customer wishes to avoid paying any customs duties imposed. When ordering from us you agree to pay any import duties which may be imposed by your country´s government.If you refuse to pay any import duties imposed cand thereby prevent delivery of your order (or if you accept delivery and then attempt to return the item(s) for a refund), you will remain liable for the purchase price of the product and you will be charged the full purchase price of the order and the shipping price together with any shipping amount incurred in the return of the goods to us and any customs duty or penalty imposed by your government.